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Contents
The service graph
Why it is needed
How it is built
· The ontology
· The CMDB and the service graph
· The application's place in the organization
Real-world examples
· SRE Assist
· Customer impact assessment
· Disaster recovery runbooks
· Resiliency assessment
· Incident simulation
· SpendWatch
· Observability
In summary
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More from the library
Method
Application-Centric Cloud Operations
Handbook
Building CloudOps Agents with ServiceGraph
Executive brief
How ServiceNow Silently Fails Its Customers
Service Graph use cases
CloudOps
FinOps
AIOps
CSPM
SecOps
Patching
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Updated Sep 2025