Top 10 IT asset discovery tools: software features & pricing

A well-oiled multi-cloud environment runs like a symphony. Kubernetes clusters hum along in perfect rhythm, EC2 instances expand and contract like lungs, and databases don’t mysteriously multiply overnight. Security teams aren’t chasing shadows, compliance isn’t a last-minute panic attack, and cost optimization actually means something beyond a fancy dashboard widget.

The secret behind this kind of harmony? A solid IT asset discovery tool. Without one, cloud environments turn into an unsupervised construction site — half-built, over budget, and riddled with security blind spots. According to Gartner, organizations that implement automated asset discovery cut security breaches by 30% — because visibility isn’t a luxury; it’s survival.

After testing 20 solutions, I’ve sorted out the noise to bring you the top 10 IT asset discovery tools. You’ll find a breakdown of their features, pricing, and the real-world pros and cons — because when it comes to cloud infrastructure, seeing everything means controlling everything 👇

How to choose the best IT asset discovery software

Choosing the best asset discovery tools is like designing a well-architected cloud — every component needs to work together seamlessly.

• Full integration. Your asset discovery tool must connect across all your clouds — AWS, Azure, GCP — and your on-prem infrastructure. Silos create blind spots, and blind spots lead to security gaps.
• Next, focus on breadth and depth. The software must perform discovery across assets like Kubernetes clusters, EC2 instances, databases, serverless functions, and SaaS applications — without gaps.
• Then, real-time accuracy. Stale data is a security risk. A strong asset discovery tool continuously updates your CMDB, ensuring that organizations don’t lose track of ephemeral workloads or shadow IT.
• Agentless asset discovery is a game-changer here, mapping dependencies without intrusive installs on devices.
• Finally, look at management flexibility, interface clarity, and TAM expert support — because when things go sideways, you need a fix, not an FAQ page.

Here is a list of the IT asset discovery software that meets these criteria:

Cloudaware

Cloudaware isn’t just another IT asset discovery software — it’s the go-to choice for enterprises managing complex multi-cloud and hybrid infrastructures. Think Fortune 500 companies, global SaaS providers, and cloud-native enterprises juggling AWS, Azure, GCP, and on-prem environments. 

CIOs, DevOps teams, and cloud security architects choose Cloudaware to eliminate shadow IT, track ephemeral resources, and maintain an always-accurate asset inventory — because in complex infrastructures, what you can’t see will cost you.

Asset discovery features

• Real-time discovery. Cloudaware continuously updates your CMDB with fresh data from Kubernetes clusters, EC2 instances, S3 buckets, VMs, and databases, ensuring no asset goes unnoticed.
• Agentless asset discovery. By pulling data directly from cloud APIs, Cloudaware eliminates the need for installing agents on devices, reducing overhead and potential security risks.
• Deep CI enrichment. Each asset is enriched with metadata such as owner, cost center, compliance status, vulnerabilities, and usage history, transforming raw inventory into actionable intelligence.
• Tagging and categorization. Automatically organizes assets with custom taxonomies, streamlining management and resource tracking.
• Virtual application grouping. Maps dependencies between microservices, databases, and VMs, providing a clear view of infrastructure interactions.
• Workflow automation. Enables automated alerts, auto-remediation, and configuration drift correction upon detecting unauthorized changes.
• Change tracking history. Maintains a detailed audit log of every modification across cloud accounts, facilitating compliance and rapid root cause analysis.
• 200+ integrations. Seamlessly connects with a wide array of security, monitoring, and management tools, enhancing operational efficiency.

Pricing

Cloudaware offers subscription packages starting from 50 servers and 1 user, with pricing beginning at $200 per month. For instance, managing 100 servers would cost approximately $400 monthly. 

The platform also provides a 30-day free trial, allowing organizations to explore its features before committing.

Based on user feedback from Capterra and G2, here are the pros and cons of using Cloudaware as an IT asset discovery tool 👇

Pros

• Seamless integration with AWS, Azure, GCP, and on-prem infrastructure, ensuring full visibility across all environments.
• No need to install agents on devices — Cloudaware pulls data directly from cloud APIs, reducing operational overhead and minimizing security risks.
• Built on Salesforce, Cloudaware benefits from enterprise-grade security, compliance certifications, and high availability — a key advantage for regulated industries.
• Scalability for Large Organizations. Handles complex infrastructures with thousands of cloud instances while maintaining real-time accuracy.
• Automates compliance checks, tracks configuration drift, and provides detailed change history tracking for audits and incident response.
• Cloudaware enhances IT asset discovery tools by integrating auto discovery tools that dynamically detect and classify new assets as they appear in cloud environments.

Cons

• Due to its advanced feature set, new users might require training or support to get the most out of the software.
• Pricing may be costly for small businesses.

By combining agentless asset discovery, deep CI enrichment, and strong security foundations, Cloudaware stands out as one of the most advanced asset discovery software solutions for enterprises managing multi-cloud and hybrid infrastructures.

Flexera

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Flexera isn’t just about finding what’s running in your cloud — it’s about knowing why it’s there, who owns it, and what it’s costing you. In sprawling environments with AWS, Azure, GCP, Kubernetes, and on-prem servers, resources appear and disappear in seconds. CIOs, DevOps teams, and cloud security architects rely on Flexera’s cloud asset discovery capabilities to keep their IT landscape clean, optimized, and compliant — without drowning in spreadsheets or surprise costs.

How Flexera Handles IT Asset Discovery

• Real-time discovery. Tracks every VM, database, container, SaaS license, and cloud instance as it spins up or shuts down.
• Agentless asset discovery. Pulls data from cloud APIs and existing monitoring tools, reducing system impact while increasing coverage.
• Context-rich insights. Enriches each configuration item (CI) with details like cost allocation, security posture, ownership, and compliance risk, ensuring every asset is fully accounted for.
• Intelligent categorization. Automatically assigns tags and policies, helping organizations organize and track their assets effectively.
• Dependency mapping. Reveals hidden relationships between applications, services, and infrastructure, improving troubleshooting and planning.
• Automated governance. Flags misconfigurations, unauthorized changes, and cost anomalies, triggering alerts or corrective actions for better management.
• Extensive integrations. Connects with ITSM, security, and financial management software, ensuring seamless data flow between devices and platforms.

In a world where invisible assets mean hidden risks and wasted budgets, Flexera ensures you see it all, track it all, and control it all — without lifting a finger.

Pricing

Flexera’s IT asset discovery software pricing is tailored to the number of assets, cloud environments, and additional features required. According to Vendr's internal transaction data, the cost of Flexera software varies significantly:

• Minimum pricing depends on a company’s specific needs.
• Maximum pricing can go as high as $640,000 annually for large enterprises.
• Average pricing for most organizations is around $30,410 per year.

For a company operating multiple cloud environments with over 10,000 servers, costs will likely be on the higher end of the spectrum, potentially exceeding $100,000 annually, depending on the required security integrations and automation features.

 Based on user feedback from G2 and Capterra, here are the pros and cons of Flexera's IT asset discovery tool:

Pros:

• Users appreciate Flexera's capability to effectively discover and inventory IT assets, providing reliable data for informed decision-making.
• The tool integrates seamlessly with various third-party software, including inventory sources and CMDB technologies, enhancing its versatility within diverse IT environments.
• Flexera offers excellent support, including the addition of new applications to the recognition library upon request, ensuring the tool remains up-to-date with evolving software landscapes.

Cons:

• Some users note that the SaaS management features are not fully mature, with dashboards and metric customization requiring further development.
• The user interface is described as somewhat dated and cumbersome, potentially impacting user experience and ease of navigation.
• There are reports of delays in customer support responses, even for high-priority tickets, which can be a concern for time-sensitive issues.

Device42

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Imagine trying to navigate a vast, ever-evolving city without a reliable map — that's what managing a dynamic IT environment can feel like. Device42 steps in as your comprehensive guide, offering real-time insights into your entire infrastructure. 

It's designed to help organizations seamlessly discover and manage assets across on-premises, cloud, and hybrid environments. As one of the top IT discovery tools, Device42 ensures that IT teams maintain full visibility while reducing operational complexity.

Features

• Comprehensive Auto-Discovery. Utilizes both agentless and agent-based methods to continuously identify and document physical, virtual, and cloud assets, ensuring your inventory is always current.
• Application Dependency Mapping. Visualizes relationships and interdependencies between applications and hardware components, aiding in impact analysis and troubleshooting.
• Cloud Discovery. Integrates with major cloud platforms like AWS and Azure, providing detailed insights into cloud instances, services, and their configurations.
• CMDB. Maintains a centralized repository of configuration items (CIs), enriched with metadata such as ownership, status, and relationships, facilitating effective change management.
• IP Address Management (IPAM). Tracks and manages IP address allocations, preventing conflicts and ensuring efficient network utilization.
• Security & Compliance Features. Helps enforce IT governance by tracking asset discovery processes and ensuring all devices are compliant with company policies.

Pricing

Device42 offers a tiered annual subscription model based on the number of devices managed. For instance, managing up to 1,000 devices is priced at $4,999 per year.
For organizations overseeing multiple cloud environments with over 10,000 servers, costs would likely exceed $100,000 annually, depending on specific requirements and selected features.

Based on user feedback from G2 and Capterra, here are the pros and cons of Device42's IT asset discovery tool:

Pros:

• Users find Device42 intuitive and straightforward, making it easy to manage and maintain.
• Excellent customer support, with the team praised for responsiveness and proactive assistance.
• Comprehensive asset discovery tools, effectively managing a vast number of devices and rooms.
• Continuous feature updates, ensuring alignment with evolving IT needs.

Cons:

• Some tasks require multiple steps, which can slow down workflows.
• Auto-discovery tools may not detect every device, requiring manual input for complete asset visibility.
• Occasional performance slowdowns, especially with large data sets.

By implementing Device42, organizations can achieve a holistic view of their IT landscape, streamline asset management, and enhance security and operational efficiency.

Read also: Find the Best Hybrid Multi-Cloud CMDB: Cloudaware vs. Device42 

ServiceDesk Plus by ManageEngine

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Some IT environments feel like a well-structured library — everything cataloged, easy to find, nothing slipping through the cracks. Others? More like a warehouse with mislabeled boxes and mystery shipments arriving daily. 

ServiceDesk Plus is built to turn chaos into clarity, giving IT teams complete visibility and control over every server, workstation, cloud resource, and software license in their ecosystem. Whether running AWS, Azure, Kubernetes, or on-prem systems, organizations use it to track assets, automate discovery, and enforce compliance — without the guesswork. 

As one of the most reliable infrastructure discovery tools, it ensures every device and resource is accounted for.

Key Features for IT Asset Discovery

• Unified Agent-Based Discovery. Deploys a lightweight agent to uncover Windows, Linux, and macOS systems, ensuring a complete and up-to-date asset inventory.
• Automated Scanning. Schedules regular scans to detect new devices and configuration changes, keeping data fresh.
• Remote Control Integration. Allows remote access to Windows and macOS workstations, streamlining support and troubleshooting.
• Software Asset Management. Maintains a centralized database of installed software, helping teams enforce compliance and manage licenses.
• Purchase & Contract Management. Tracks procurement details, contract renewals, and software usage, preventing costly surprises.
• Security & Compliance Monitoring. Helps IT teams ensure all assets meet security policies and industry regulations.

Pricing

ServiceDesk Plus offers tiered pricing based on edition and deployment method (cloud or on-premises):

👉 Professional Edition. Starts at $495/year for 2 technicians and 250 nodes (includes help desk and asset discovery).

👉 Enterprise Edition. Starts at $1,195/year for 2 technicians and 250 nodes (adds change and project management).

For organizations managing 10,000+ servers across multiple cloud environments, costs scale significantly. Enterprise deployments can exceed $50,000 annually, depending on features, integrations, and infrastructure complexity.

Based on user feedback from g2 and capterra, here are the pros and cons of ServiceDesk Plus:

Pros:

• Users appreciate its intuitive design, making navigation and daily operations easy.
• Comprehensive IT asset discovery tools, including incident, problem, change, and asset management, offering an all-in-one solution.
• Seamless integrations with third-party applications and other ManageEngine tools, improving workflow efficiency.
• Responsive customer support, with the team praised for prompt assistance.

Cons:

• Some users find the initial setup and configuration complex, requiring detailed planning.
• Reports of occasional software bugs, though the support team provides timely solutions.
• A learning curve for new users, especially with the extensive modules available.

With ServiceDesk Plus, IT teams don’t just discover assets — they manage them with precision and control.

SolarWinds

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IT infrastructure is a bustling metropolis, with data and devices moving in every direction. Without a reliable map, managing this complex environment becomes a daunting task. SolarWinds Service Desk offers that map, providing comprehensive IT asset discovery to illuminate every corner of your network. 

It’s designed to help organizations seamlessly identify and manage assets across on-premises, cloud, and hybrid environments, ensuring nothing is overlooked. As an automation discovery tool, it streamlines tracking, compliance, and lifecycle management for IT teams.

Key Features for IT Asset Discovery

• Automated Asset Discovery. Utilizes both agent-based and agentless methods to continuously discover and document hardware and software assets, ensuring your inventory is always current.
• Application Dependency Mapping. Visualizes relationships and interdependencies between applications, workloads, and hardware components, aiding in impact analysis and troubleshooting.
• Cloud Integration. Seamlessly integrates with major cloud platforms like AWS and Azure, providing detailed insights into cloud instances, services, and configurations.
• Configuration Management Database. Maintains a centralized repository of configuration items, enriched with metadata such as ownership, status, and relationships, facilitating effective change management.
• IP Address Management. Tracks and manages IP address allocations, preventing conflicts and ensuring efficient network utilization.
• Security & Compliance Monitoring. Helps enforce security policies and ensures all discovered assets adhere to governance standards.

Pricing

SolarWinds Service Desk offers tiered pricing based on the number of technicians, with asset discovery pricing available upon request:

👉 Essentials – $39 per technician/month, supporting unlimited users.

👉 Advanced – $79 per technician/month, supporting unlimited users.

👉 Premier – $99 per technician/month, supporting unlimited users.

For organizations managing 10,000+ servers across multiple cloud environments, costs typically exceed $100,000 annually, depending on features, integrations, and automation tools required.

Based on user feedback from  g2.com and capterra.com, here are the pros and cons of SolarWinds Service Desk:

Pros:

• Users find the platform straightforward and easy to navigate, enhancing daily operations.
• Comprehensive asset discovery tools, allowing for effective tracking and management of IT infrastructure.
• Seamless integrations with third-party applications, ensuring connectivity with existing tools.
• Responsive customer support, with organizations praising quick resolutions.

Cons:

• Some users find the initial setup complex, requiring careful planning.
• The asset inventory component could benefit from more customization, improving flexibility.
• Occasional delays in customer support responses, particularly during high-volume issues.

With SolarWinds Service Desk, IT teams don’t just discover assets — they control, secure, and optimize them for efficiency.

Read also: Dependency mapping between CIs: 5-steps strategy to map infrastructure

Ivanti

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IT ecosystems aren’t just growing — they’re shifting and multiplying. EC2 instances scale up overnight, Kubernetes pods spin up and disappear, databases clone themselves, and legacy on-prem servers still hum in the background. Without full visibility, IT teams end up chasing orphaned VMs, untagged S3 buckets, and shadow IT creeping into production. 

Ivanti Neurons for Discovery eliminates the guesswork, offering real-time, automated asset discovery across AWS, Azure, GCP, Kubernetes clusters, on-prem servers, and hybrid environments. As one of the top IT asset management discovery tools, it gives organizations a complete, living inventory of their infrastructure — ready for optimization, compliance, and cost control.

Key Features for IT Asset Discovery

• Automated Asset Discovery. Uses active and passive scanning to continuously track hardware, software, and cloud assets.
• Application Dependency Mapping. Exposes hidden relationships between microservices, databases, and workloads, improving troubleshooting and risk analysis.
• Cloud Integration. Pulls real-time data from AWS, Azure, GCP, and hybrid cloud deployments, ensuring no shadow IT.
• CMDB enriches CIs with ownership, compliance, usage, and lifecycle details.
• IP Address Management. Tracks IP allocations, preventing network conflicts and inefficiencies.
• Security & Compliance Monitoring. Ensures all devices and assets comply with security and governance policies.

Pricing

Ivanti’s pricing depends on asset volume and deployment scale. A single-server license renewal costs around $27. For organizations managing 10,000+ servers across multiple cloud platforms, pricing can exceed $100,000 annually, depending on automation needs and integrations.

Based on user feedback from G2 and Capterra, here are the pros and cons of Ivanti Neurons for Discovery.

Pros:

✅ Users find the platform intuitive and straightforward, facilitating easy navigation and daily operations.

✅ Comprehensive asset discovery tools, providing real-time tracking of IT infrastructure.

✅ Responsive customer support, with organizations praising quick issue resolution.

Cons:

❌ Some users report that setting up the system is complex, requiring careful planning.

❌ Occasional minor bugs, requiring troubleshooting to resolve.

❌ Limited cloud-based services, which some organizations feel restricts flexibility compared to other tools.

With Ivanti Neurons for Discovery, IT teams don’t just find assets — they gain complete control over their infrastructure, ensuring security, compliance, and operational efficiency.

Armis Centrix

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The modern IT landscape isn’t just about tracking servers and databases anymore. IoT devices, unmanaged endpoints, cloud workloads, OT systems, and rogue assets constantly appear across AWS, Azure, GCP, private data centers, and edge environments. Without a clear view, security risks multiply.

Armis Centrix steps in as a real-time asset intelligence platform, helping CIOs, DevOps teams, and security engineers discover, track, and secure every connected device — whether it’s a Kubernetes pod, a virtual machine, or an IoT sensor on a factory floor. As an advanced asset discovery tool, it ensures no hardware or software goes undetected.

Key Features for IT Asset Discovery

• Continuous, agentless discovery. Monitors every IT, OT, IoT, and cloud asset without the need for software agents.
• Cloud & On-Prem Visibility. Tracks AWS, Azure, GCP, private cloud, Kubernetes clusters, and on-prem servers in real-time.
• Context-Rich CMDB Updates. Enriches configuration items (CIs) with ownership, security posture, risk assessment, and usage details.
• Application & Network Dependency Mapping. Identifies how workloads, devices, and applications interact, helping IT teams detect vulnerabilities.
• Automated Policy Enforcement. Flags unauthorized assets, security gaps, and compliance violations for immediate remediation.
• Integration with 500+ Security & IT Tools. Feeds live asset intelligence into SIEM, ITSM, vulnerability management, and cloud security platforms.

Pricing

Armis Centrix follows a custom pricing model, tailored to asset volume, cloud environments, and security needs. While no public pricing is available, enterprise asset discovery tools typically start at $50,000+ per year. For organizations managing over 10,000 cloud and on-prem servers, costs could exceed $150,000 annually, depending on integrations, automation, and security features.

Based on user feedback from G2, here are the pros and cons of Armis Centrix:

Pros:

✅ Users appreciate the platform's user-friendly design, making navigation and query creation straightforward.

✅ Deep insights into network traffic, enabling the detection of previously unseen devices and unauthorized activities.

✅ Responsive support team and extensive training resources through Armis University, ensuring smooth management of discovered assets.

Cons:

❌ Some users note the absence of integrations with certain third-party patch management tools, limiting flexibility.

Read also: Top 8 CMDB Benefits: Why Companies Use Multi-cloud CMDB in 2025

Zluri

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New apps sneak into workflows, licenses pile up, security blind spots grow, and before you know it, half your stack is underused or unaccounted for. Zluri turns the lights on, giving CIOs, DevOps teams, and IT managers a complete, real-time view of every SaaS tool across AWS, Azure, GCP, and hybrid environments. 

As an automated asset inventory discovery tool, it uncovers hidden subscriptions, shadow IT, and underutilized software, ensuring organizations optimize costs, enhance security, and regain control over their assets.

Key Features for IT Asset Discovery

• Comprehensive SaaS Discovery. Detects all software assets in use, revealing unauthorized devices, tools, and redundant applications.
• License Management. Tracks software licenses, usage, and renewals, preventing compliance risks and unnecessary spending.
• Spend Optimization. Analyzes usage data to pinpoint cost-saving opportunities across multi-cloud environments.
• Shadow IT Detection. Identifies and mitigates unapproved applications, reducing security vulnerabilities and governance risks.
• Automated Workflows. Streamlines onboarding, offboarding, and access management, cutting down manual workload.

Pricing

Zluri’s pricing is based on organization size and SaaS stack complexity:

Starter – $4/user/month (up to 25 users)

Growth – $8/user/month (up to 500 users)

Enterprise – Custom pricing

For a company managing over 10,000 cloud-based assets, costs can exceed $100,000 annually, depending on features, automation needs, integrations, and security policies.

Based on user feedback from G2 and Capterra, here are the pros and cons of Zluri:

Pros:

✅ Users find Zluri’s UI intuitive and easy to navigate, allowing for customizable reports and efficient data management.

✅ Comprehensive asset discovery tools, providing deep insights into SaaS stack usage and security gaps.

✅ Proactive renewal alerts, helping organizations manage their subscriptions effectively.

✅ Responsive customer support, ensuring efficient issue resolution.

Cons:

❌ Some users request more API connectors for deeper integrations with third-party discovery tools.

❌ A few users mention Zluri is still expanding, leading to some feature refinement needs.

Read also: 9 Configuration Management Best Practices for Multi-Cloud Setups

ServiceNow one of the best software discovery tools

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ServiceNow Discovery illuminates an intricate IT landscape, offering organizations real-time visibility into both on-premises and cloud environments. By automatically identifying and documenting every asset — from AWS EC2 instances and Azure VMs to on-premises databases, Kubernetes clusters, and network devices — ServiceNow ensures your CMDB remains accurate and up-to-date. 

As one of the leading asset discovery tools, it enables IT teams to streamline management, enhance security, and eliminate shadow IT.

Key Features for IT Asset Discovery

• Automated Infrastructure Discovery. Continuously scans your network to detect and catalog hardware, software, and virtual assets, reducing manual efforts and ensuring comprehensive coverage.
• Application Dependency Mapping. Visualizes relationships between applications, workloads, and infrastructure, aiding in impact analysis and smoother change management.
• Multi-Cloud Support. Seamlessly integrates with major cloud platforms like AWS, Azure, and Google Cloud Platform, providing unified visibility and security across diverse environments.
• Configuration Management Database Integration. Populates and maintains a centralized CMDB with detailed asset information, enhancing incident response, governance, and compliance tracking.
• Agentless Discovery. Uses software discovery tools to collect asset data without agents, simplifying deployment and minimizing system performance impact.

Pricing

ServiceNow Discovery operates on a subscription-based model, with pricing typically determined by the number of nodes (assets) managed. While pricing varies based on organizational needs and negotiated terms, some reports suggest costs start at $25,000 per year for around 261 nodes.

For enterprises managing 10,000+ cloud and on-prem assets, including AWS EC2 instances, Azure VMs, on-prem databases, and Kubernetes clusters, costs could exceed $100,000 annually, depending on integrations, automation features, and security needs.

Based on user feedback from G2 and Capterra, here are the pros and cons of ServiceNow Discovery:

Pros:

✅ Users appreciate ServiceNow as a centralized monitoring platform, enabling faster issue resolution with discovery tools and service mapping.

✅ Intuitive interface, making it easy for IT teams, DevOps, and help desk technicians to navigate and manage asset discovery and software inventory.

✅ Quick and effective incident management, improving operational efficiency.

✅ Strong integrations with tools like Jira, enhancing collaboration and software asset management.

Cons:

❌ Complex development and configuration, especially around IT Operations Management, requiring specialized expertise.

❌ Steep learning curve, particularly for new users adapting to extensive features and automation tools.

❌ Performance slowdowns, with reports of delayed data updates and lagging UI interactions.

Read also: Cloudaware CMDB vs. ServiceNow 

HxGN EAM asset discovery tool

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HxGN EAM steps in as a comprehensive asset management platform, offering IT professionals real-time visibility and control over both on-premises and cloud-based assets. By systematically identifying, documenting, and analyzing assets — from AWS EC2 instances and Azure VMs to on-premises databases and Kubernetes clusters — HxGN EAM ensures your asset repository remains accurate and actionable, facilitating informed decision-making and streamlined operations. 

As an asset inventory discovery tool, it helps organizations eliminate inefficiencies, improve security, and optimize IT operations.

Key Features for IT Asset Discovery

• Automated Asset Tracking. Continuously monitors and records hardware, software, and virtual assets, reducing manual intervention and ensuring a comprehensive asset inventory.
• Asset Lifecycle Management. Maintains detailed records of each asset’s journey, from acquisition to decommissioning, enabling predictive maintenance and timely upgrades.
• Preventive Maintenance Scheduling. Uses data-driven insights to anticipate equipment failures and schedule proactive maintenance, minimizing downtime.
• Regulatory Compliance Monitoring. Ensures assets adhere to industry standards and environmental regulations, mitigating compliance risks.
• Mobile Accessibility. Provides technicians with mobile applications to access asset information, update statuses, and perform inspections on the go.
• Security & Compliance Tracking. Detects potential vulnerabilities across devices and automates enforcement of IT policies.
• Integration with Discovery Tools. Connects with ITSM platforms, asset discovery tools, and security software, ensuring real-time visibility into assets across hybrid cloud environments.

Pricing

HxGN EAM offers a subscription-based pricing model, with costs varying based on organizational size, asset volume, and specific requirements. While exact figures depend on tailored solutions, reports indicate that pricing starts at approximately $7,000 per month.

For enterprises managing over 10,000 cloud and on-prem assets, including AWS EC2 instances, Azure VMs, databases, and Kubernetes clusters, annual costs could exceed $100,000, depending on custom configurations, integrations, and automation features.

Based on user feedback from platforms such as Capterra, G2, and TrustRadius, here are the pros and cons of HxGN EAM:

Pros:

✅ Users commend HxGN EAM for its extensive capabilities in managing assets, work orders, inventory, and preventive maintenance, leading to streamlined operations and reduced downtime.

✅ The platform is praised for its high degree of configurability, allowing organizations to tailor the system to their specific needs.

✅ Many users find the system intuitive and easy to navigate, which enhances productivity and user adoption.

✅ The support team is noted for being knowledgeable and responsive, assisting users effectively with their queries and issues.

Cons:

❌ Some users report that initial setup and understanding of the system can be challenging, requiring time and training to become proficient.

❌ Creating customized reports can be intricate and may necessitate additional expertise or support.

❌ The mobile interface is noted to require improvements to match the functionality and ease of use of the desktop version.

❌ Some users find the pricing to be on the higher side, with licensing policies that may not align with all company structures, potentially making scalability cost-intensive.

FAQ on asset discovery tools

What is an asset discovery tool?

An asset discovery tool is a software solution that automatically detects, identifies, and catalogs IT assets — including hardware, software, and cloud resources — to give organizations full visibility into their infrastructure for better management, security, and compliance.

How Do IT Asset Discovery Tools Work?

Asset discovery tools use various discovery techniques, such as network scans, agent-based monitoring, and API integrations, to detect and inventory devices, software, and cloud services across on-premises and multi-cloud environments. This enables IT teams to streamline asset management, optimize usage, and enhance security.

What is discovery in asset management?

In asset management, discovery refers to the automated process of detecting and cataloging assets — such as servers, databases, endpoints, and applications — to ensure accurate tracking, compliance, and lifecycle monitoring.

What is CMDB discovery?

CMDB discovery is the process of populating a Configuration Management Database (CMDB) with real-time IT asset data, ensuring that all devices, software, and dependencies are accurately mapped. This enhances IT operations, incident response, and change management. Software discovery tools and hardware discovery tools are often integrated into CMDB discovery for complete infrastructure visibility.